How soon will the connection be ready from the date of application?

Officially within 15 days, but it depends on the work schedule, usually earlier, as early as the second day of the application as well.

 

Is it possible to pause the service and how much does it cost?

Yes, it is possible. In case of Cable TV the monthly fee is 270 HUF, and 530 HUF for the Internet.

 

How it is possible to terminate the service?

The service termination letter can be accepted only in writing and should be sent to us by post or in person at our customer service.

 

Is there any travel allowance fee for bug or technical failure reports?

There is no travel allowance fee.

 

What kind of payment methods are available?

Postal checks, credit transfers, direct debits, personal payment in customer service.

 

Does your company provide webmail service?

Yes, it’s available on www.hht98.hu.

 

Where is your customer support, and when it is open?

  • Újszentmargita: monday – 8-12; wednesday – 8-12 and 14-17
  • Tiszacsege: thursday – 9-14; friday – 8-10
  • Tiszaújváros: wednesday – 9-12 and 13-17.